The Ricoh Self Help Website allows end users to view valuable support information, such as loading paper & toner and paper jam removal to advanced tasks such as copy quality calibration and changing user settings. This site uses written instructions and colour animations.
Many routine issues can be resolved by accessing this site, and we recommend that the information is viewed before requesting a service call, as 70% of situations can be resolved by the end user without the need of an engineer visit.
Please click here
to access the Ricoh Self Help Website (opens in new window).